Returns & Exchanges
At Ari Bikes, we want you to ride with total confidence, which is why we offer a 30-day risk-free trial on all our high-performance bicycles and gear. If you are not completely satisfied with your purchase, we are committed to making it right through a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Shipment
Carefully pack your bike or gear in its original packaging, ensuring all components and manuals are included to avoid restocking fees.
Attach the Label
Download and print the prepaid shipping label provided by our support team and securely affix it to the outside of your box.
Inspection and Refund
Once our technicians inspect the returned equipment for quality assurance, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing